Policies

    • Cancellations: DIRECT BOOKINGS: Cancellations made 10 days or less from the start of your stay will be charged a fee of one-half of the first night’s stay. Cancellations made 11 days or more from the start of a stay will be charged a $20 fee.  BOOKINGS MADE THROUGH ONLINE TRAVEL AGENCIES (OTA): Cancellation policy varies depending on the agency.  Find the cancellation policy in the reservation agreement you made with the OTA.
    • Two Night Minimum: Unless a one night stay is available, a two night minimum will be required for stays that involve a Friday or Saturday night from May 1 through October 31. This could be a Thursday/Friday, a Friday/Saturday, or a Saturday/Sunday.
    • Room Rates: Our rates are based on 2-person occupancy for all rooms. A fee of $20 per person will be added to the room rate for additional guests. We welcome children. Children who are 3 years old and under stay free.
    • Check In/Check Out: Guests may check in at 3 p.m. Check out is 11 a.m.
    • Breakfast:  WE ARE TEMPORARILY UNABLE TO SERVE BREAKFAST DUE TO COVID-19.   An expanded continental breakfast is served from 7 – 9 a.m. If we have three or fewer rooms, a breakfast voucher will be provided for use at a local restaurant.
    • Cash, check, and credit cards (Visa, Mastercard, Discover) are accepted. If you wish to pay with your credit card, a 4% processing fee will be assessed.
    • Smoke and Pet Free: We are smoke and pet free and have been since our inception as a business.
    • Discounts: No stacking of multiple room discounts is permitted.
    • Destruction/Disruption: A fee will be charged for any damage to or loss of Stone Mill Hotel & Suites property. We reserve the right to remove guests who are disruptive or destructive without refund of room rent.  Out of respect for all of the guests at Stone Mill Hotel & Suites, we ask for quiet hours to be observed after 11 p.m.