Policies

    • Cancellations: DIRECT BOOKINGS: Cancellations made within 10 days of a stay will be charged a fee of one-half of the first night’s stay. Cancellations made prior to 10 days of a stay will be charged a $20 fee.  BOOKINGS MADE THROUGH ONLINE TRAVEL AGENCIES (OTA): Cancellation policy varies depending on the agency.  Find the cancellation policy in the reservation agreement you made with the OTA.
    • Two Night Minimum: Unless a one night stay is available, a two night minimum will be required for stays that involve a Friday or Saturday night from May 1 through October 31. This could be a Thursday/Friday, a Friday/Saturday, or a Saturday/Sunday.
    • Room Rates: Our rates are based on 2-person occupancy for all rooms. A fee of $20 per person will be added to the room rate for additional guests. We welcome children. Children who are 3 years old and under stay free.
    • Check In/Check Out: Guests may check in at 3 p.m. Check out is 12 noon.
    • Breakfast: An expanded continental breakfast is served from 7 – 9 a.m. If we have three or fewer rooms, a breakfast voucher will be provided for use at a local restaurant.
    • Cash, check, and credit cards (Visa, Mastercard, Discover) are accepted. If you wish to pay with your credit card, a 4% processing fee will be assessed.
    • Smoke and Pet Free: We are smoke and pet free and have been since our inception as a business.
    • Discounts: No stacking of multiple room discounts is permitted.
    • Destruction/Disruption: A fee will be charged for any damage to or loss of Stone Mill Hotel & Suites property. We reserve the right to remove guests who are disruptive or destructive without refund of room rent.